Pharma Production AS aims to be a leading provider of value-added and quality-oriented manufacturing- and development services to its clients. This will be achieved by:

• Putting the customer’s needs at the centre of our focus.
• Emphasising quality in all aspects of our operations.
• Utilising the quality system as a competitive advantage.
• Maintaining competitiveness in terms of pricing and delivery capabilities.
• Promoting employee well-being and ensuring the right expertise among our staff.
• Continuously learning and improving processes and initiatives at both individual and systemic levels.
• Constantly developing the performance and scope of our products and services.
• Complying with all requirements set by public authorities in the form of laws, regulations, and other mandates.

These principles form the foundation for long-term success and will be followed up by measuring on an overarching level:

• Customer satisfaction
• Delivery capability
• Growth
• Skill development

Furthermore, progress and development will also be measured at the organisational unit level using specific measurement parameters (QKPI – Quality Key Performance Indicators).